Privacy Policy Page

Privacy Policy

1. Please review our Privacy Policy often for updates. In order to reflect changes to our information practices, we may update this privacy statement. When required to do so by applicable law, we will notify you of important changes by publishing the date our policy was last amended, posting a notice on our Platform, or sending you an email.

2. Introduce brand with affiliation

2.1 This privacy statement ("Privacy Statement") explains how Crea-Biz and its affiliated brands, such as Marca, CBiTech, Businify, Dakiya ("Marca," "we," or "us") want you to understand how we get, handle, share, and safeguard personal data about you. You agree that any information you submit or that is collected by Marca through our websites, mobile application(s), goods, and services may be used in the ways that are disclosed in this privacy statement.


3.1  We'll/may get the following information about you:

  •          Name;
  •          Email address; 
  •          Date of birth; 
  •          Billing and/or delivery address; 
  •          Bank account and payment information; 
  •          Telephone number;
  •          Gender; 
  •          Postal code
  •          Shop name
  •          Area
  •          City
  •          State
  •          Country
  •          IP Address 
  •          when you sign up for and/or use our Services or Platform, or when you create an account with us;
  •          when you submit any form, including but not limited to application forms or other forms relating to any of our products or services, whether online or in person;
  •          when you use our products and services, sign into any agreements with us, or supply any other paperwork or information in connection with your dealings with us;
  •          when you engage with us, including over the phone (which may be recorded), in writing, via fax, in person, on social media, and through emails, including when you speak with one of our customer service representatives;
  •          when you send us comments or concerns;

3.2  Contact and payment details: Your contact and billing information, including your name, street address, zip code, email, phone number, and credit card number, will be collected when you register an account, purchase a product or services, or have a friend transfer a product to you.

3.3 Details you post: On our website or on a social networking platform operated by a third party, we gather the data you publish in a visible area.

When you provide us your personal information for any reason;


·         In order to enable us or third parties to collect or exchange information in connection with your use of our Services or Platform, we or our authorized service providers and advertising partners may from time to time utilize "cookies" or other technologies. These features enable us and our advertising partners to deliver more relevant information to you, including through remarketing, as well as to enhance our Platform and the Services we provide. They also enable us to introduce new services and features. "Cookies" are unique identifiers that are saved on your computer or mobile device and keep track of information about the computer or mobile device, as well as information on how frequently and how many people use the Services or Platform. We could link cookie data to personal information. Cookies also include information about the online pages you have visited and the products you have chosen for purchase. Your shopping cart is maintained using this information, which is also used to offer content tailored to your interests, help our third-party advertising partners show ads on websites across the internet, do statistical analysis, and measure how the Services are used.


·         By choosing the proper options on your browser or device, you can refuse the usage of cookies. Please be aware, though, that doing so could prevent you from using all of the features of our Platform or the Services.

4. How we use information & why? 

4.1  We gather your personal data so that we can offer and constantly enhance our goods and services.

4.2  We are able to give you a great service, enable rapid and secure operations, and provide you with functions that best meet your demands thanks to the gathering and processing of your personal information. Marca may utilize your personal information for the following reasons, with the exception of circumstances where doing so is prohibited by the applicable laws:

  •          To deliver goods/products and services to you, we utilize information. Your information is used by us to complete orders and offer you customer service. Emails regarding your account or a ticket purchase are included in this. Regarding this policy or the rules of our website, we may also get in touch with you.
  •          Information is used by us to enhance our goods and services: Your information could be used by us to personalize your interaction with us. This can entail showing material according to your choices.
  •          Your information could be used by us to improve our website, goods, and services: Information that we obtain from you and information about you that we obtain from other parties may be combined.
  •          Information is used by us for security reasons: Information is used to safeguard our business, our locations, our clients, and our websites. This involves looking for or stopping illegal activity.
  •          Information is used by us for marketing reasons: For instance, we could email you details on exclusive deals or offers. Additionally, we could inform you about fresh features or goods. These might be either our own offers or items, or those that we believe you would find interesting. For instance, if you purchase tickets from us, we'll sign you up for our newsletter. Read the next section on choices to learn more about your options for these messages.

Your information is retained for as long as it is required or pertinent to our company. Additionally, we maintain information as needed by law to settle disputes, uphold agreements, and in other ways.

4.3  You promise not to give us any information that is false or deceptive, and you also promise to let us know if any of the information you give us is erroneous or changes. In order to confirm the information you supplied, we retain the right, in our sole discretion, to request additional documents.

4.4  To maintain and manage any software changes, as well as any other updates and support, that may occasionally be necessary to guarantee the efficient operation of our Services.


5.1 We will share information with third parties who perform services on our behalf:

In order to conduct business, we may be required to use, process, disclose, and/or transfer your personal data to our affiliates, associated businesses, agents, and/or other third parties, who may be based in Karachi or elsewhere, for one or more of the aforementioned purposes. Your personal information would be processed by such third-party service providers, agents, affiliates, associated businesses, and/or other third parties for one or more of the aforementioned purposes, either on our behalf or in another capacity.

Buyers or sellers you have transacted with or interacted with on the Platform or in connection with your use of the Services for the aforementioned Purposes; our contractors, agents, service providers, and other third parties we use to support our business. These parties may include, but are not restricted to, those who offer us administrative or other services, such as mailing houses, logistics service providers, financial service providers, advertising and marketing partners, telecommunications companies, information technology companies, and data centers.

5.2 Information will be exchanged with our business associates:

 This includes any outside entity that sponsors or runs a location where we host events, such as an artist, promoter, team, or venue, or that offers the event itself. Our partners may send you marketing emails as part of how they use the data we give them, which is outlined in their privacy policies. To find out how they handle your information, you should read those policies.

5.3 If we believe it is necessary to do so to abide by the law or to protect ourselves:

We may exchange information. For instance, we could provide information in response to a subpoena or court order. If a government agency or investigative body requests information, we might also provide it. Or, when we look into possible fraud, we might also share information.

5.4 We may disclose information to any party that acquires all or a portion of our business:

 For instance, if a portion of our company is sold, we might hand over our customer list as part of the deal.

Your information might be disclosed for purposes not covered by this policy. Before we do this, we'll let you know.


6.1 We take customary protective measures: To safeguard your information, we have put security measures in place. The kind of information we gather will determine the baseline security measures we employ. The Internet is not entirely secure, though. We cannot guarantee that using our websites will be entirely secure. Contact us at the information provided if you believe that someone else has opened an account in your name without your permission.

6.2 To protect your personal information: we keep administrative, technical, and physical measures in place. We employ industry-accepted security measures when we collect or transfer sensitive data, like a credit or debit card number. Any e-commerce solution, website, mobile application, database, or system, however, cannot be guaranteed to be 100 percent safe or "hacker proof." Additionally, it is your duty to secure your personal data from misuse or unauthorized disclosure by taking reasonable precautions.

6.3 We could include links to third-party websites or services that we don't manage: You will be sent to websites that we do not control if you click on one of those links. The privacy policies of such websites are not covered by this policy. Carefully review the privacy policies on other websites. We have no control over these other websites. Additionally, our website may provide content from third parties that uses their own cookies or tracking tools. Click here to find out more. We have no control over how such technologies are used.

7. Your Consent

7.1 You consent to the collection, use, storage, disclosure, and other processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy by using our Platform or by supplying your information. You warrant that you have the right to do so and that you have given us permission to use any personal information about other persons that you reveal to us in accordance with this Privacy Policy.

7.2 You grant us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) permission to contact you via SMS, instant messaging apps, call, and/or email for the purposes outlined in this Privacy Policy when you submit personal information via the Platform or any partner platforms or establishments.

8. Data Retention

8.1 For no longer than is necessary to achieve the goals for which it was collected or as required by any applicable law, we retain your personal information in accordance with applicable laws. However, we reserve the right to keep your information if we feel that doing so may be necessary to stop fraud or future abuse, to enable Marca to defend against legal claims, to exercise our legal rights, or for other lawful purposes. Your information might still be kept by us in anonymized form for analytical and research purposes.

9. Children Information

9.1 Children under the age of 13 are not permitted to use the Services. No aspect of our Platform or other Services is intended for minors under the age of 13, and we do not knowingly collect or keep any personal data or other information that can be used to identify anybody under the age of 13. Please refrain from allowing such children under your care to provide personal information to Marca as a parent or legal guardian. You hereby consent to the processing of the personal data of any child under the age of 13 in your care whose information is submitted to Marca and accept and agree to be governed by this Policy on their behalf. Any accounts only used by such kids will be closed, and we'll get rid of any personal information we think they submitted without their parents' permission (if they were under 13).

9.2 We are aware of how crucial privacy protection is when kids are involved. Children under the age of 13 are not knowingly subjected to our online collection of their personal data. We request that a parent or guardian call the privacy information line at if a child under the age of 13 has provided us with personal information on line. 00-000-0000-00.

10. What Information Can I Access?

In the "Your Account" part of the website, you may access information about you, including your name, address, payment preferences, profile details, and purchase history.

10.1 How can you exercise your rights to control your Personal Information?

According to regulations give you specific rights regarding your personal information, including (I) access, (ii) update, (iii) rectification, (iv) the cessation of sending advertisements, offers, and promotions, (v) deletion, (vi) revocation of consent, (vii) confidentiality, and (viii) review of automated decisions.

In order to keep your personal information accurate and complete, you can access or update some of it in the following ways:

10.2 For Seller:

  •          According to our policy you can’t create update & delete seller account.
  •          If you want to become a seller please, contact us at here. We will respond to your request promptly. 
  •          As per policy as soon as you submit the request, we will instantly register you and provide you with account information.
  •          You may not change your account username and password what we have given you.
  •          You may also view your account on your own. for example, generation of discounts, product ratings, order information, and product information.
  •          The seller is unable to create & update his own products. since Marca offers the seller this service.

10.3 For Customer:

  •          According to our policy you can’t update your personal information directly.
  •          If you would like to correct or delete information or update account profile settings, log into your account and follow the instructions (make request) or here we make changes as soon as we can.
  •          Apart from that you can manage your account programs on your hands.

10.4 Your Subscription Preferences Changing

  •          Marca will respect your requests if you inform us that you do not want us to contact you using your Personal Information.
  •          By logging into your account and updating your preferences on the "My Account" section of our Service, registered users can change their preferences for receiving or declining emails or other communications from us.
  •          By following the 'unsubscribe' instructions included in the email, you may also ask Marca to stop sending you emails, newsletters, or other material. However, Marca may still contact you using your personal information as required by law or for account servicing. Please be aware that if you communicate with Marca or use the Service under more than one name or email address, Marca may send you messages at any name and/or email address that is not listed in your opt-out request.


11.1 Regarding our privacy practices, if you have any inquiries or worries, we welcome you to contact us by e-mail here or by physical mail to:


Contact#: +92 304 111 0443

Address: Office No: 182, behind Imtiaz Super Store,

Block 2 Gulshan-e-Iqbal, Karachi, Karachi City, Sindh 74600